Casino Bank of Scotland UK - Privacy Policy

The platform is the data controller responsible for your personal information. We operate under a licence issued by the UK Gambling Commission and are subject to its data handling requirements. If you have any questions about how we process your data, you can contact our Data Protection Officer via the details provided in the Contact section of the platform.

Bank of Scotland online casino collects the following categories of personal data: full name, date of birth, residential address, email address, phone number, payment details and identity documents submitted during verification. We also collect behavioural data including login activity, game history, deposit and withdrawal records, and device and browser information. This data is collected at registration, during verification and throughout your use of the platform.

The platform uses your personal data to manage your account, process transactions, verify your identity and comply with regulatory obligations. We also use it to personalise your experience, deliver relevant promotions and monitor activity for fraud prevention and responsible gambling purposes. We do not use your data for any purpose beyond what is outlined in this policy without your explicit consent.

Casino Bank of Scotland online processes your data on the following legal bases: performance of a contract, where processing is necessary to provide the service you have registered for; legal obligation, where we are required to process data to comply with UKGC regulations and anti-money laundering laws; legitimate interests, where processing is necessary for fraud prevention and platform security; and consent, where you have explicitly agreed to receive marketing communications.

Bank of Scotland online casino shares your data only with third parties where necessary to deliver our services. This includes payment processors, identity verification providers, regulatory bodies and fraud prevention agencies. We do not sell your personal data to third parties under any circumstances. All third parties who handle your data are contractually required to process it securely and only for the purposes we specify.

The platform uses cookies and similar tracking technologies to maintain session security, analyse platform usage and improve the player experience. Essential cookies are placed automatically and cannot be disabled as they are required for the platform to function. Analytics and marketing cookies are placed only with your consent, which you can manage via the cookie settings available on the platform.

Casino Bank of Scotland online retains your personal data for as long as your account remains active and for a minimum of five years following account closure, in line with UKGC requirements and anti-money laundering regulations. Transaction records are retained for a minimum of seven years. Data held solely for marketing purposes is deleted promptly upon withdrawal of consent.

The platform applies industry-standard security measures to protect your personal data. All data is transmitted using SSL encryption, and access to personal information is restricted to authorised personnel only. We conduct regular security reviews and maintain internal data protection policies to minimise the risk of unauthorised access, disclosure or loss.

Where Casino Bank of Scotland UK transfers personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. Transfers are made only to countries that provide an adequate level of data protection or under standard contractual clauses approved by the relevant authority. We do not transfer data internationally beyond what is necessary to deliver our services.

As a user, you have the following rights under UK data protection law: the right to access your personal data, the right to request correction of inaccurate data, the right to request deletion of your data where it is no longer necessary, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, contact our Data Protection Officer through the platform. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office.